Found car online. Very smooth transaction with helpful staff that never pressured me on anything. Would recommend this dealer and Rich the salesman.
Called the day before to program a key to my truck. I was told they had a key in stock and all I had to do was come in anytime the next day and the process will take up to 10 minutes. I stopped by the following morning and they told me they didn't know if they had a key in stock and I had to go to another desk to see, even though I told them I already talk to someone. still they insist. After I finished speaking to the other desk and they checked to see if they had the key in stock, I was told to walk back to the previous desk. When I approached the desk they told me they had no time to program the key even if the garage was empty as it was. I had to come back in a few hours. Finally I came back and they got me in and out as soon as possible, although not as fast as they originally said. It would of been a better experience if they kept there word about seeing me anytime, knowing how long the process really took, and listened to there customers more. Also the key cost way to much.
I highly recommend Hinkle Chrysler Jeep Dodge to anyone looking to buy a vehicle/ definitely worth the drive!!!!
I bought a Dodge Grand Caravan. It was exactly what I wanted. The Salesperson Jim Clair was great to work with and made the process easy.
After I picked up the Caravan I noticed a missing floor mat. Jim made sure I got a replacement. I would recommend Henkel to anyone.
We drove five hours to get to this dealer because they had cars we were looking for at prices we were happy with (and we were not disappointed). When we got there, they had the vehicle we had selected online- indoors, cleaned up and ready to test drive.
All the paperwork was ready which made things very easy/ very professional.
Every one there did a great job very friendly and didn’t feel like it was all about the sale which I liked. They had a great price on the jeep I bought. I worked with Matt he was great had normal conversation other then just buying the Jeep. Got to know him a little and he got to know my wife and I. He was real thorough with everything I was signing and what everything on the Jeep was and how to work everything. The financing part was good the guy was nice and explained everything. The only thing I thought wasn’t as good was my trade in value I felt it should have been a little higher but it wasn’t far off from what I wanted as a trade in. It made up for it though with the amount of money I got off from the new one.
Henkel Chrysler Jeep Dodge is a US Car Dealer based in Springfield, Michigan. Henkel Chrysler Jeep Dodge is located at 1275 W Dickman Rd, Springfield, MI 49037, USA.
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